Privacy policy

Last Updated: June 3, 2026

Welcome to Bali Soul Studio. These Terms and Conditions ("Terms") govern your use of balisoulstudio.com (the "Site") and any purchases made through the Site.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. OVERVIEW

Bali Soul Studio ("we," "us," or "our") operates an online store offering home décor, lifestyle products, and related goods to customers located in the United States.

These Terms apply to all visitors, customers, and users of the Site.

2. ELIGIBILITY

By using this Site, you represent that:

You are at least 18 years old or have permission from a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
All information you provide is accurate and current.

3. PRODUCTS AND PRODUCT INFORMATION

We strive to display product descriptions, photographs, colors, dimensions, and specifications as accurately as possible.

However:

Actual product colors may vary due to monitor and device settings.
Handmade, natural, or artisan products may contain slight variations in color, texture, size, or appearance.
Product measurements may vary slightly.
Packaging may differ from images shown on the Site.

Such variations do not constitute defects.

We reserve the right to modify or discontinue products at any time without notice.

4. PRICING

All prices displayed on the Site are in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel or refuse orders placed at the incorrect price.

5. ORDERS

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Request additional verification before accepting an order.
Cancel orders suspected of fraud, abuse, or unauthorized activity.

If an order is canceled after payment has been received, a refund will be issued to the original payment method.

6. PAYMENT

Payments are processed through secure third-party payment providers.

By submitting payment information, you represent that:

You are authorized to use the payment method provided.
The payment information is accurate and complete.

We do not store complete payment card information on our servers.

7. SHIPPING AND DELIVERY

Processing Times

Orders are generally processed within 1–5 business days.

Processing times may be extended during holidays, promotional periods, supply chain disruptions, or periods of unusually high demand.

Delivery Times

Because some products may be shipped directly from international fulfillment partners, estimated delivery times may vary.

Typical delivery times range between 7 and 21 business days after shipment, although delays beyond our control may occur.

Delivery estimates are not guaranteed.

Shipping Delays

We are not responsible for delays caused by:

Customs inspections
Carrier disruptions
Weather events
Labor disputes
Government actions
Incorrect shipping information provided by the customer

8. RISK OF LOSS

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier.

Once an order has been marked as delivered by the carrier, Bali Soul Studio is not responsible for lost, stolen, or misplaced packages.

Customers should contact the shipping carrier directly regarding delivery issues.

9. RETURNS AND REFUNDS

Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms.

Please review our Return & Refund Policy before placing an order.

10. INTELLECTUAL PROPERTY

All content on the Site, including but not limited to:

Text
Images
Graphics
Logos
Product descriptions
Website design
Digital content

is owned by or licensed to Bali Soul Studio and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any content without our prior written permission.

11. USER CONTENT AND REVIEWS

If you submit reviews, comments, photographs, testimonials, or other content:

You grant Bali Soul Studio a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and distribute such content.
You represent that your content does not violate any third-party rights.
We reserve the right to remove content at our sole discretion.

12. PROHIBITED USES

You agree not to:

Use the Site for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with Site security or functionality.
Transmit malicious code or harmful software.
Use the Site to violate applicable laws or regulations.

13. DISCLAIMER OF WARRANTIES

The Site and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Bali Soul Studio disclaims all warranties, express or implied, including:

Merchantability
Fitness for a particular purpose
Non-infringement

We do not guarantee that the Site will be uninterrupted, error-free, secure, or free from harmful components.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Bali Soul Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of the Site
Inability to use the Site
Product delays
Loss of profits
Loss of data
Third-party services

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

15. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Bali Soul Studio, its owners, affiliates, service providers, and partners from any claims, damages, liabilities, costs, or expenses arising from:

Your use of the Site
Your violation of these Terms
Your violation of any law or third-party rights

16. THIRD-PARTY SERVICES

The Site may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or operations of third-party websites.

Your interactions with third-party websites are governed by their own terms and policies.

17. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws applicable to the operation of Bali Soul Studio, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through the appropriate courts or dispute resolution processes available under applicable law.