FAQ

How can I contact you? 

To contact us at any time, please visit our contact page, and we will get back to you as soon as possible. 

What is your shipping policy? 

To understand our shipping policy, please visit "Shipping & Handling" page.

How can I track my order? 

To track your order, please visit our "Tracking" page.

How long is shipping times? 

Orders are processed within 1–5 business days, and most U.S. orders arrive within 6–13 business days after shipment. Tracking information is provided once your order ships.

How long do you have to return an item? 

You may request a return within 7 days of delivery for eligible non-defective items. Return authorization is required, and return shipping costs apply. Please see our Return & Refund Policy for full details.